My future's so bright...

then why do you look so depressed?

because I get calls like this:

FSA: My wireless mouse isn't working
Randy: I'll come check it out
*goes down stairs*
Randy: Where's the little USB receiver that goes with the WIRELESS mouse?
FSA: Oh, I gave that to someone else, that's when my mouse started acting up
Randy: *blows head off*

Customer: How do I remove a community from the quick delivery list without deleting the entire community?
Me: Uncheck the Quick Delivery box.
Customer: Oh, thanks, bye.

your sites are not user friendly chris!